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Rx360 — Surescripts Integration Strategy

Prepared by Gene Lang, PharmD | April 9, 2026 Based on: Surescripts meeting (April 9, 2026) + pharmacy operations analysis


1. The problem we're solving

Today, Rx360 connects to pharmacies one at a time. Each pharmacy runs different software (RX30, QS/1, PioneerRx, etc.), each requires a separate API integration, and each only sees prescriptions filled at that location. A patient who fills at CVS and an independent pharmacy has a fragmented medication profile in both systems.

Surescripts eliminates this. One connection = medication data from 99% of U.S. pharmacies for any enrolled patient.


2. What we confirmed in the Surescripts meeting (April 9)

  • Surescripts API integration IS feasible for Rx360's use case
  • The connection requires a provider, an encounter, and patient activity (refill, new Rx, etc.)
  • For our anchor clinical site pilot, these requirements are already satisfied: pharmacist = provider, onboarding = encounter, refill activity = ongoing trigger
  • For scale beyond pharmacy partners, we need an alternative trigger mechanism (health plan, ACO, RTM enrollment)
  • A demonstration environment showing the capability would strengthen the CVS/enterprise pitch

Phase 1: Anchor Site Pilot (Month 1–2)

Patient → Anchor Pharmacy (RX30) → Direct API → Rx360 Cloud → Wearable
Manual medication entry at onboarding, supplemented by RX30 data. This is what we're doing for the pilot. No Surescripts needed yet.

Phase 2: Surescripts via Particle Health (Month 3–5)

Patient → Particle Health API → Surescripts Network → Rx360 Cloud → Wearable
                              → Carequality
                              → CommonWell
Particle Health is already Surescripts-certified for Medication History for Populations. Estimated onboarding: ~12 weeks. Rx360 gets access to Surescripts + Carequality + CommonWell through one REST/JSON API. Requires a covered entity partner (pharmacy, health plan, or ACO) to satisfy Surescripts' provider/encounter requirement.

Phase 3: CMS Blue Button 2.0 for DTC (Month 3–5, parallel)

Medicare Patient → Medicare.gov OAuth → Blue Button API → Rx360 Cloud → Wearable
Patient self-authorizes. No provider, pharmacy, or encounter needed. Provides 4 years of Part D prescription claims for 64M+ Medicare beneficiaries. Free developer sandbox available now. This is the pure DTC pathway for seniors.

Phase 4: Direct Surescripts Certification (Month 6–12)

Patient → Rx360 (certified) → Surescripts Network → Rx360 Cloud → Wearable
Eliminates middleware costs. Requires NCPDP SCRIPT v2017071 implementation, security audit, and 4-phase certification. Timeline: 6–18 months. Build to newer NCPDP SCRIPT v2023011 standard (mandatory January 2028).

Phase 5: TEFCA Integration (Month 9+)

Patient → Rx360 → TEFCA QHIN → Surescripts + EHR data + Claims data → Rx360 Cloud
TEFCA sits above all individual networks. One agreement = medication data + clinical data (diagnoses, labs, vitals) from EHRs. This unlocks the full Beers criteria engine: medication risk + clinical context (e.g., warfarin patient + latest INR value).


4. Data available through Surescripts Medication History

Data field Available? Rx360 use
Drug name + NDC Yes Auto-populate medication schedule
Dosage form + strength Yes Verify correct medication
Quantity dispensed Yes Calculate days supply
Days supply Yes Predict refill gaps (72-hr warning)
Fill date Yes PDC calculation, adherence tracking
Sig (directions) Yes (Premium: structured via Sig IQ) Auto-generate dosing schedule and alert times
Prescriber NPI + contact Yes Escalation protocol
Pharmacy NPI + contact Yes Cross-pharmacy reconciliation
Refills remaining Yes Proactive refill reminders
New Rx notification Yes (Populations) Real-time medication updates
Refill nonadherence alert Yes (Populations) Predict and prevent gaps
Cash-pay purchases Yes Capture uninsured fills other systems miss

Key insight: The Premium Suite includes Sig IQ — machine learning that converts free-text prescription directions ("Take 1 tablet by mouth twice daily with food") into structured data. This is exactly what the wearable needs to auto-generate medication schedules without manual entry.


5. The CVS demo environment

The Surescripts meeting surfaced the idea of building a demonstration that shows CVS (or any enterprise partner) what the Surescripts-powered workflow looks like. This doesn't require live Surescripts access — it requires a simulated environment using realistic data.

What to build

A "sandbox" demo showing: 1. Patient enrolls → medication list auto-populates from simulated Surescripts feed 2. Medication schedule auto-generates on the wearable based on structured Sig data 3. Adherence data flows back → PDC calculates automatically 4. Pharmacist dashboard shows risk-stratified patient panel 5. Alert triggers when a refill gap is predicted or a new high-risk medication is added

How to build it

  • Use our anchor site's de-identified dataset as the realistic data source
  • Simulate Surescripts data format (NCPDP SCRIPT messages) using actual field structures
  • Build as a clickable prototype or live demo environment

When to show it

  • After anchor site pilot produces usability data (Pilot 1 complete, ~June 2026)
  • Package as: "Here's what we proved with manual entry. Here's what it looks like with Surescripts. You provide the covered entity relationship, we provide the technology."

6. Trigger mechanisms for Surescripts access at scale

Trigger Provider Encounter Activity Viable for Rx360?
Pharmacy partner (anchor site model) Pharmacist Onboarding visit Refill pickup Yes — but pharmacy-dependent
RTM enrollment Prescribing MD/DO RTM order Device-generated data Yes — if prescriber orders RTM
Medicare Advantage plan Plan medical director Member enrollment Claims activity Yes — strongest enterprise path
ACO care management ACO provider Care plan enrollment Ongoing care coordination Yes — if ACO distributes device
MTM provider MTM pharmacist CMR/TMR encounter MTM referral Yes — ties to Outcomes MTM strategy
Blue Button (bypass) None needed None needed Patient self-auth Yes — DTC only, Medicare beneficiaries

Recommended strategy: Start with pharmacy (anchor site pilot), layer Blue Button for DTC, then pursue MA plan partnerships for full Surescripts access at scale.


7. Cost estimates

Path Setup cost Per-query cost Timeline
Particle Health Integration fee (negotiable) ~$0.50–2.00/query (estimated) 12 weeks
Blue Button 2.0 Free (developer sandbox) Free (CMS-provided) 1–3 months
Direct Surescripts $50K–200K (engineering) ~$0.04–0.10/transaction 6–18 months
TEFCA QHIN Varies by QHIN Varies 9+ months

Note: Surescripts does not publish pricing. The per-transaction estimates are based on FTC case disclosures and industry sources. Actual costs are negotiated.


8. Competitive advantage

No wearable company has Surescripts integration. The competitive landscape:

Company Medication data source
Medisafe Manual entry + pharmacy portal scraping
Hero Health Manual entry only
MedMinder Manual entry only
CarePredict No medication data — tracks ADLs only
Apple Watch Apple Health manual entry
Rx360 (proposed) Surescripts + Blue Button + pharmacy API

Rx360 would be the first medication adherence wearable with auto-populated, cross-pharmacy medication profiles. This is a defensible competitive moat.


9. One-line summary for Peyman

"Surescripts gives us every patient's complete medication list from every pharmacy in the country through one API. Nobody else in the wearable space has done this. The fastest path is Particle Health (12 weeks), and Blue Button lets Medicare seniors self-enroll without any pharmacy involvement at all."